Policies at a Glance
Jordan's Furniture employs these policies regarding retail and delivery.
POLICIES pertaining to merchandise purchase, delivery, pickup, return, and more are available for your review. Please refer to the policy details pages listed below for a more thorough explanation of each.
- Underprice Guarantee—Buying the right furniture or mattress at the right price shouldn't be difficult. At Jordan's Furniture, we guarantee it won't be!
- Delivery and Pickup Policies—Getting your purchase home is easy. Jordan's Furniture aims to provide its customers with a means of arranging for simple, trouble-free delivery or pickup.
- Delivery Area—We deliver throughout Massachusetts, Rhode Island, Connecticut, Maine, New Hampshire, Vermont, and parts of New York and New Jersey.
- Furniture Factory Outlet Policy—Factory-new furniture at outlet prices is what Jordan's Furniture Factory Outlet is all about.
- Colossal Clearance Center Policy—The Colossal Clearance Center is located inside our Avon store. Merchandise available here includes floor models, Jordan's Furniture discounted items, mis-ordered items, and scratched or dented items.
- Payment, Price Protection, Cancellation, and Refund Policies—For your protection, Jordan's Furniture has instituted policies pertaining to price, payment, refund, and cancellations.
- Service and Repair Policies—Great customer relations means providing you with great service, and service is at the heart of Jordan's Furniture. In order to pay top-notch attention to your furniture needs, we have established the following practices.
- Return Policy—There are times when merchandise has to be returned. Jordan's Furniture tries to make those times as painless as possible.
- Sweet Dreams—Jordan’s Furniture Sleep Labs offer a Sweet Dreams guarantee (certain exclusions apply) making it easy for you to get just the right mattress for your needs.
- Errors and Inaccuracies—Jordan's Furniture makes a conscientious effort to describe and display its products, promotions, and services accurately. Despite these best efforts, occasionally items or promotions may be mis-priced, described inaccurately, or unavailable. As a result, we cannot and do not guarantee the accuracy or completeness of information, including prices, product images, promotions or services.