Finance FAQ
Important Update for Existing Jordan’s Credit Card Holders
TD Bank USA, N.A., the current issuer of the Jordan’s Credit Card, is discontinuing the program. Effective November 3, 2025, new Jordan’s Credit Card accounts will be administered by Wells Fargo Bank, N.A
Frequently Asked Questions
Can I still use my Jordan’s Credit Card issued by TD Bank USA, N.A.?
New purchases using your TD Bank–issued Jordan’s Credit Card may not be viable if the TD financing program ends before your order is delivered.
If you have an open order that requires adjustment, your TD Bank card may still be used for that purpose. Please contact:
- A Jordan’s sales representative
- Jordan’s Furniture Customer Service at 866-856-7326
- Or reach out through our online chat
Will my account automatically transfer to Wells Fargo Bank?
Unfortunately, it was not possible to transfer existing financing arrangements. Beginning November 3, 2025, any financed purchases will require a new credit application through our new financing partner, Wells Fargo Bank, N.A.
We really appreciate your understanding as we make this transition.
What happens if I still have a balance on my TD Bank account?
Your existing TD Bank Cardholder agreement and terms will apply until your account balance is paid in full.
- You will continue to receive monthly billing statements from TD Bank until your balance is fully paid.
- Minimum payments are still required each month—your due date can be found on your statement.
You can keep making payments in any of these ways:
| Payment Method | Details |
|---|---|
| Online | https://mytdfinancing.com/Jordans |
| By Phone |
888-382-6665 TD Retail Card Services P.O. Box 100245 |
| By Mail |
Columbia, SC 29202-3245 Include your payment stub and make checks payable to TD Retail Card Services |
Who do I contact with questions about my TD Bank account?
You can reach TD Bank directly at:
- Phone: 888-382-6665
- Mail: Customer Service P.O. Box 100114 Columbia, SC 29202-3114
How do I pay my TD Bank bill?
You can use any of these three options:
| Method | Details |
|---|---|
| Online | https://mytdfinancing.com/Jordans |
| By Phone |
888-382-6665 TD Retail Card Services P.O. Box 100245 |
| By Mail |
Columbia, SC 29202-3245 (Please include your remit payment stub and make checks payable to TD Retail Card Services.) |
| Online | https://mytdfinancing.com/Jordans |
Can I make TD Bank payments at a Jordan’s store or on the Jordan’s website?
Jordan’s cannot accept payments on TD Bank credit accounts. Please use one of the three payment methods listed above.
Who can I contact if I have questions on my TD Bank account?
If you have any questions, please call TD Bank at 866-808-3347 or write to us at the following address: Customer Service, P.O. Box 100114, Columbia, SC 29202-3114.