QC - Driver Instruction video library
- These are sku specific links of known obstacles that have happened in the field.
- These links can be emailed directly to the inquiring source.
- Special instructions have been added explaining the link is available for the known obstacle.
| Line | Vendor | Sku | Description of obstacle | Link |
| 1 | LEGA | D22037000 | Installing shelves into hutch. | https://www.jordans.com/driver-videos/1 |
| 2 | FOUR | All slipcover sofas and loveseats | Removing arm on Four seasons slipcover only UPH for tight delivery | https://www.jordans.com/driver-videos/2 |
| 3 | WINN | E38414280 and E38136780 | How to open and secure butterfly leafs | https://www.jordans.com/driver-videos/3 |
| 4 | HOW | How to set up a Howard Miller Floor Clock | https://www.jordans.com/driver-videos/4 | |
| 5 | SIMM | Renew Base set up instructions | https://www.jordans.com/driver-videos/5 | |
| 6 | NATP | Naturepedic EOS set up instructions | https://www.jordans.com/driver-videos/6 | |
| 7 | ASPN | W00114040 | Brief narration of steps, bolts and screws to remove at point of NO FIT | https://www.jordans.com/driver-videos/7 |
| 8 | AMLE | How disassemble and re-assemble an AMLE sleep sofa | How disassemble and re-assemble an AMLE sleep sofa removing mech with sleeper How to disassemble leaving scissor mechs attached to the arms (tightest deliveries) Vendor instructions with verbiage and photos | |
| 9 | WNWD | BC8-21635-0 & BE2-216350 | King and Queen. How to take apart the HB that was disassembled by Return repair. | https://www.jordans.com/driver-videos/9 |
| 10 | KINC | D02330540 | How to open and close the table leafs. | https://www.jordans.com/driver-videos/10 |
| 11 | LEGA | K79043900 | Storage draw setup with extension kit and aligning rails properly for slats. | https://www.jordans.com/driver-videos/11 |
| 12 | LEGA | K54429600 & K79429600 | Assembly of loose cleats attached to bookcase headboard, correct placement of back bottom rail and bookcase headboard placement for bunk. | https://www.jordans.com/driver-videos/12 |
| 13 | HTLF | LV4199871 | Installing a batter pack onto power motion (no Y-splitter) | https://www.jordans.com/driver-videos/13 |
| 14 | HTLF | LV4199871 | Installing a batter pack onto power motion (with Y-splitter) | https://www.jordans.com/driver-videos/14 |
| 15 | VAUB | Using rubber mallet and block to hammer down rails into headboard or footboard securely. | https://www.jordans.com/driver-videos/15 | |
| 16 | FLEX | Multiple | Attaching the HTLF battery pack to FLEX power motion sofa. | https://www.jordans.com/driver-videos/16 |
| 17 | ASPN | W00673730 | Removing top in case of a no fit | https://www.jordans.com/driver-videos/17 |
| 18 | UNVF | K81013100 & K81013120 | Using proper hardware to attach the correct bed to the storage unit. | https://www.jordans.com/driver-videos/18 |
| 19 | ARTF | D21120200 & D57120200 | Threaded rods not reaching inserts to attach legs. Video displays proper backing out of threaded rod. | https://www.jordans.com/driver-videos/19 |
| 20 | PLAS | T60675920 | Using the remote to operate and SINC the fireplace. | https://www.jordans.com/driver-videos/20 |
| 22 | Treasure Garden | FL9035901 | Set up of umbrella bases | https://www.jordans.com/driver-videos/22 |
| 23 | SOUM | Disassembly of power motion due to no fit | https://www.jordans.com/driver-videos/23 | |
| 24 | LEGA | DG2600020 and DG2602010 | How to attach Island Top to the Island Base | https://www.jordans.com/driver-videos/24 |
| 25 | UNVF | DG0459900 | Installing and removing top from a return repair customized island. | Prior to 2018: DG0459900 - Prior to 2018 Delivered 2018: DG0459900 - 2018 |
| 26 | UNVF | DG0439300 | How to remove island top for difficult delivery. | https://www.jordans.com/driver-videos/26 |
| 27 | JOLO | All Storage Drawer Beds | How to install storage drawer footboard. | https://www.jordans.com/driver-videos/27 |
| 28 | FUTU | Multiple | How to disassemble FUTU for a difficult delivery | https://www.jordans.com/driver-videos/28 |
| 29 | FUTU | Multiple | How to properly install legs on FUTU upholstery | https://www.jordans.com/driver-videos/29 |
| 30 | MANT | S60530000 S80530000 S60630000 S80630000 | Identify parts and components and install legs Initial set up remote and install headboard brackets Syncing 2 bases to 1 remote Syncing 2nd remote to control both bases Trouble shooting - elevation disparity - Velcro straps and wheel locks | |
| 31 | MANT | S60350010 S80350010 | Identify parts and components and install legs Initial set up 1 base Attach headboard brackets Syncing 2 bases with 1 remote Unpairing 2 bases that are paired FAQ | |
| 32 | SOFL | Numerous sku’s | Disassembly of oversized piece designed from the factory. | |
| 33 | SIMM | S08800960 S80350010 | Hardware and Component Identification Basic Setup Attaching headboard brackets Connecting Sleep Tracker Reprogramming a Remote Control Syncing Two Bases FAQ for this power base | |
| 34 | SIMM | S08800970 | Component Identification Basic Setup Install Legs and Headboard Brackets Connecting Sleep Tracker Syncing Two Bases with Sync Cord Reprogram a Remote Control FAQ About This Power Base | |
| 35 | SIMM | S08800980 | Hardware and Component Identification Basic Setup Attaching Headboard Brackets Connecting Sleep Tracker Syncing Two Bases Together Reprogram a Remote Control FAQ | |
| 36 | HTLF | Numerous sku’s | Disassembly of power motion due to NO FIT | |
| 37 | KLAM | Numerous sku’s | Disassembly of power motion due to NO FIT Disassembly of power motion with console due to NO FIT | |
| 38 | KLAU | D19424050 | Installing the shelves | https://www.jordans.com/driver-videos/38 |
| 39 | TPED | S60900130 | Identify Components Basic Setup Install Headboard Brackets Sync 2 Bases to 1 Remote Control How to Reset a Remote Control | |
| 40 | SIMM | SX9880000 | How to install Sleep Tracker | https://www.jordans.com/driver-videos/40 |
| 41 | SYMB | S73001130 S77001130 S86001130 S89X00113 S74001130 S78001130 S87001130 S90X00113 | Basis set up instructions for standard foundation | https://www.jordans.com/driver-videos/41 |
| 42 | SYMB | S79001070 S60001070 S91X00107 | Basis set up instructions for power base | https://www.jordans.com/driver-videos/42 |
| 43 | COZZ | LR1160280 | Video showing how to set up a 16028-3500 massage chair | Set up a 16028-3500 massage chair |
| 44 | COZZ | LR1132220 | Video showing how to set up a CZ-322 massage chair | set up a CZ-322 massage chair |
| 45 | COZZ | LL4138900/901 LL5138900/901 LL6138900/901 | Video showing how to set up a CZ-389 massage chair | Set up a CZ-389 massage chair |
| 46 | COZZ | LL4162800/01/02/03 LL5162800/01/02/03 LL6162800/01/02/03 | Video showing how to set up a CZ-628 massage chair | Set up a CZ-628 massage chair |
| 47 | ERGO | S60021000 | Hardware and Component Identification Basic Setup Attaching Headboard Brackets Sync 2 Bases Attach Battery Backup | |
| 48 | SEAL | S08700900 | Hardware and Component Identification Basic Setup Attaching Headboard Brackets Sync 2 Bases Reprogram Remote Control | |
| 49 | ERGO | S60510000 S80510000 | Hardware and Component Identification Basic Setup Attaching Headboard Brackets Sync 2 Bases - 1 Sync 2 Bases - 2 Attach Battery Backup | |
| 50 | SRTA | S92082661 and S92082662 S80082661 (Divided Queen Head) S80082662 (Divided Queen Foot) | How to set up the Serta King Divided Power Base | https://www.jordans.com/driver-videos/50 |
| 51 | MANT | Mantua Outlet Repair | https://www.jordans.com/driver-videos/51 | |
| 52 | NCHF | BE4510400 and BD0510400 | How to attach molding to bed rails | https://www.jordans.com/driver-videos/52 |
| 53 | FLEX | Motion Furniture Motor Replacement | https://www.jordans.com/driver-videos/53 | |
| 54 | ISTI | L04786000 L04786001 L04786002 | Assembly video for the ISTI sleeper loveseat | https://www.jordans.com/driver-videos/54 |
| 55 | MRTN |
| How to Reset Your UPLIFT Desk | https://www.jordans.com/driver-videos/55 |
| 56 | SRTA | S60082660 | How to sync 2 bases How to reprogram remote (pair remote) to the power base | |
| 57 | TPED | S60900320 | How to sync 2 bases How to reprogram remote (pair remote) to the power base | |
| 58 | SEAL | S08701060 | How to sync 2 bases How to reprogram remote (pair remote) to the power base | |
| 59 | MAXW | KU4141000 | How to correctly attach the rail on MAXW Bunkbed | https://www.jordans.com/driver-videos/59 |
| 60 | AMIS | C84356780 | How to raise and lower the shelf and how to adjust shelf height | https://www.jordans.com/driver-videos/60 |
| 61 | PRAN | S60660310 | Hardware and Component Identification Basic Setup Sync 2 Bases | |
| 62 | SIMM | S08801730 | How to sync 2 Bases How to use the battery backup | |
| 63 | SIMM | S44801710 | How to install Actuator Bracket | |
