Hardware, Parts, Etc. Need a new part for a beloved piece of furniture? We can help. QUALITY FURNITURE LASTS for many years. Sometimes, though, in the midst of that long life, replacement parts are needed. Whether you're looking for a new, shiny handle for your desk, new hardware for your favorite dresser, or something else, we will help you find what you need for any furniture you purchased at Jordan's Furniture. To secure the right replacement parts, call Customer Service for availability and pricing (if any applicable warranties have expired) at 1-866-8-JORDANS (or 1-866-856-7326), Option #1, or send us an e-mail. Customer Service hours are Monday through Saturday, 7 a.m. to 6 p.m. Please Note: E-mailed messages will be returned within 24 to 48 hours (holiday messages may take up to 72 hours). Shipping or Installing Replacement Parts The replacement parts you order may be delivered to your home or installed at your convenience. Your Customer Service representative will help you schedule installation if you choose it. Parts may take four to six weeks to arrive at your home (parts may arrive faster if we have them in stock).
Learn how you can order replacement parts and replacement hardware for furniture bought from Jordan's Furniture.
Whether you’re a rustic beauty or a modern maven, adding a touch a glam to your home will elevate your space with a healthy dose of fun! Hardware || The most subtle way to incorporate a little sparkle… hardware! Whether you choose a bedroom set that is already equipped with shimmering drawer pulls or spruce up your current set by switching out the hardware for custom ones with more pizzazz, you can’t go wrong. Another place to consider this trend is in the living room on your side tables or media center! Metals || Metallic home décor elements are the new neutral and the easiest way to introduce a touch of glitz to your home. Don’t be afraid to mix metals! From accent tables to ottomans, mixing metals will create depth while tying in what you already have in the room.
Outdoor Furniture Care Extend the life of your outdoor furniture with these tips. Care and Maintenance for Outdoor Furniture All-Weather Resin Wicker: Cape May, ScanCom All-weather wicker is durable, resistant to sun fading and impervious to the effects of water and humidity, making it ideal for outdoor use. Clean all-weather resin wicker furniture with a mild soap and water solution, wipe dry. Remove debris—like trapped leaves—from getting caught in the weave. Decomposing leaves can cause discoloration. All-weather resin wicker should not be subjected to intense heat. Therefore, do not place resin furniture too close to a grill or a fire. All-weather resin wicker furniture should be stored in a sheltered spot over the winter months. Ipé: Jensen Leisure Ipé is naturally a uniform brown color. Keep in mind that all outdoor wood furniture will turn gray when exposed to sunlight and the elements. This occurs as ultra violet (UV) light bleaches the wood. To preserve the original color of Ipé, we recommend using the Ipé Aftercare Kit. Please note: the Ipé Aftercare Kit should only be used after the original finish begins to lighten in color (after approximately 2-3 months of outdoor exposure depending on your local weather conditions). Step 1: Apply Penofin Pro Tech Brightener Before using any Penofin product, eye protection and rubber gloves should be worn. Cover the ground under your work area before starting. Empty the packet of Penofin Brightener into one gallon of clean water and mix. Wet the surface with a garden hose and sprayer. Using a plastic pump garden sprayer or brush, apply the solution liberally. DO NOT ALLOW THE SOLUTION TO DRY ON THE SURFACE. Mist occasionally and agitate with non-metallic stiff brush for ten to fifteen minutes. Rinse thoroughly with water. Step 2: Apply Penofin Verde Oil Finish Apply one coat and wait 15-20 minutes, thoroughly wipe the entire surface with a nap-free cloth until the wood feels dry to the touch. Please note that any excess oil left on the surface will congeal and result in a tacky finish. Following this treatment, apply Penofin Verde once per season (tabletops and other horizontal surfaces may require a second application). Remember that the wood surface needs to be clean and completely dry before applying the Penofin Verde. Depending on weather conditions, a single application of Penofin Verde should be dry to touch and ready to use within 24-48 hours. Please note that outdoor cushions or other fabrics should not be allowed to remain in direct contact with the recently finished surface during wet weather, until the finish has been allowed to completely dry and set (approximately 1-2 weeks depending on local weather conditions). Teak: ScanCom Teak is one of the hardest of all wood types, resistant to rotting and the effects of weather. The natural color of teak is honey-brown with a polished look that comes from its built-in reservoir of teak oil. Within 9-12 months of exposure to the elements, if left untreated, teak will age to a silvery-gray color. Jordan's teak maintenance kit provides products for cleaning and maintaining teak furniture. To retain the natural brown teak color, a regular application of teak sealer that contains UV protection is recommended. Atmospheric changes and changes in humidity can cause "checking" on teak furniture. Checking is characteristic fine cracks in the wood's surface. Checking will not negatively affect the use or the lifespan of the furniture. Teak furniture can be left outside year round. If desired, teak furniture can be covered, but the cover material should "breathe". Teak can also be stored in an unheated space. Care should be taken not to move teak from outdoors to a heated area as the drastic change in temperature and humidity can cause damage. Envirowood Made from recycled plastic, Seaside Casuals employs their patented “Envirowood” for all of their outdoor furniture. This high-performance material does not require sealing, will not splinter, and resists fading. For regular cleaning, wash with a mild soap and water solution. Do not pressure wash. To maintain the stainless steel hardware, especially in direct coastal areas or when exposed to salt water, regular rinsing with plain water is recommended. Use of caustic cleaners and harsh chemicals is not recommended. Cast Aluminum Furniture Cast aluminum furniture is lightweight, repels rust and stays cooler to the touch. Powder-coated painted surfaces are scratch and fade resistant. Frames should be cleaned with a sponge and a non-abrasive soap. Dish detergent should be avoided as it can leave an oily residue. Spills should be wiped with a damp cloth, using a mild soap and water solution. Abrasive cleaners should be avoided. Wet cushions will dry faster when placed on their sides to drain. Cushions should be stored in a dry area. Keeping furniture covered when not in use helps keep it cleaner (think birds flying overhead, or messy trees). Be sure furniture is dry before covering. Store cast aluminum frames in a sheltered area for the winter. If the furniture has foot caps, remove them to drain excess water before storing. Be sure that all cast aluminum furniture is dry before storing to prevent damage from trapped water freezing and expanding. Do not store cast aluminum frames upside down, as many frames are designed to drain excess moisture in the upright position. In coastal areas, salt may accumulate leading to corrosion. If used in an indoor pool area, chlorides may accumulate. Regular cleaning as described above will remove the deposits and protect the finish. Outdoor umbrellas: Treasure Garden, Tuuci No umbrella, regardless of size or weight, should be left unattended in the open position. In windy conditions, it is recommended that umbrellas be closed, removed from their base, and stored, or laid horizontally. This will reduce the risk of damage to your umbrella, furniture, and other property. Fabric canopies can be cleaned by brushing away loose dirt and debris, hosing off with water, and cleaning with a mild soap and lukewarm water solution (water should not exceed 100° F). Rinse thoroughly to remove soap; air dry. Be sure that the parasol pole is firmly attached before opening parasol. Remove all packing materials—exterior and interior— before assembly. Umbrella ribs must be separated by hand at least 6” out from the pole before opening the parasol. Check bolts on base plates (Tuuci) regularly to ensure they are fully tightened. All umbrella bases are for use on flat, stable surfaces. To ensure stability of your umbrella, please observe proper placement, and use sufficient weight (base). Steel or cast iron bases should be kept clean. Remove dirt by cleaning with mild soap and water. Never leave bases standing in water. To keep your bases looking their best, you may wish to store them indoors when not in use for an extended period of time.
There is no better time like the start of a new season to test out new trends! From fashion to home décor, spring is a time of renewal so refresh yourself and your home with one or all of these budding trends… Pastels || Candy-colored hues like mint green and the ever-popular blush have been flooding the scene in the form of linens, accent chairs, and even walls! This cheerful yet somewhat subdued color story evokes a whimsical vibe that is sure to enliven your home. Botanicals || Bring the outdoors inside by filling your home with plants! Don’t have a green thumb? That shouldn’t stop you from participating in this revitalizing trend. Cacti, succulents, and monstera plants are great for first-time plant owners because they require little maintenance! Textures || Whether it’s macramé wall hangings, distressed or carved tables, or textured ceramics, texture is prominent this season. Texture adds a layer of luxe without competing with existing colors and patterns making it an easy trend to incorporate in your home. Terrazzo || Like sprinkles on an ice cream cone, terrazzo is marble and granite’s playful cousin. From bathroom tiles to accent tables to hardware, this surface can make its debut in your home in a small or big way. Metallics || The element that is so consistently on trend that at this point it is a design staple. However, they remain on “trend” lists because the way they are styled is forever evolving. Right now it’s all about mixing metals to create an effortlessly glam look.
The days are getting longer which means spring is finally here! Though it’s a bit early to start opening all the windows, it is a perfect time of year to go through your home and give it a good clean. Don’t think of this as a daunting task - the end result is sure to leave you feeling refreshed… just like the start of a new season! Flip || This is something that most of us are probably guilty of never doing, but it is an important and quick way to give your furniture a refresh. Go through your home and flip the cushions on all your furniture (even the ones that aren’t often used). Upholstery can fade over time especially in rooms that receive a lot of sunlight. Flipping the cushions regularly will ensure the color will fade evenly while also redistributing the filling. Your mattress also should be either flipped or rotated depending on the type of mattress. For two-sided traditional inner spring mattresses only: flip AND rotate to minimize body impressions. For one-sided traditional inner spring & latex foam mattresses: rotate periodically but do NOT flip. Rotating will equalize wear. Polish || With a clean, white cotton cloth dust all surfaces before polishing to ensure no stray pieces scratch the surface when you start polishing. Be mindful that different finishes and materials require different types of polish. For instance, if you have glass or acrylic tables you want to use warm, soapy water free of any chemicals whereas wood and hardware require something a little more abrasive. Vinegar, lemon juice, olive oil, and turpentine are all great cleansers that will leave a nice sheen without posing a health hazard in your home.   Condition || Just like your own skin, your leather furniture must be cleaned and conditioned as well. Due to leather’s porous nature, it is extremely prone to environmental toxins such as human and pet oils, which can lead to permanent discoloration and eventual cracking. Invest in a quality cleanser and conditioner for your leather furniture and avoid any products containing silicon as it has been known to desiccate the leather.
At Your Service! Contact a representative to address any issue, from furniture care and service, to pick up and delivery. IT'S ALL ABOUT YOU at Jordan's Furniture. Our team is on hand in order to help answer any question or concern you might have. Whether you're looking for furniture care information, warranty facts, delivery or pickup scheduling, ordering status, or something else, the links below will take you to pages that contain what you need or want to know. If you don't see what you're looking for, contact Customer Service for individual service.Also, don't forget to share your opinion of Jordan's Furniture. Click on the Give Us Feedback link to make comments or suggestions. Delivery/Pickup Options and Scheduling —Whether you decide to pick up your product or have Jordan's Furniture deliver it, we're committed to exceeding your expectations. Retail and Delivery Policies —In the essence of fairness, Jordan's Furniture has instituted policies pertaining to merchandise purchase, delivery, pickup, return, and more. Jordan's Furniture pledges to act ethically, in accordance with these policies. Furniture Care —Furniture from Jordan's is meant to last for many years. That lifetime can be extended with proper maintenance and care. Furniture Warranty —Jordan's Furniture not only honors manufacturer warranties, but we also help you understand exactly what's covered. Moreover, for additional cost, we offer the Peace of Mind Protection Program. Replacement Parts —Whether you're looking for a new, shiny handle for your desk, new hardware for your favorite dresser, or something else, Jordan's Furniture will help you find what you need for any furniture purchased at Jordan's Furniture. Financing Options —Fine furniture is within reach with Jordan's special financing options. Jordan's Credit Card plans, made possible in conjunction with TD Bank, N.A., help make furnishing a home that much easier.
Even if your interior spaces skew traditional, there are times when you want to modernize and lighten things up. Sometimes, too, if your spaces are vividly colorful or dark, you may want to tone things down. Here is where clear acrylic furniture or accents can mix beautifully with your décor. Subtle, sleek acrylic drawer handles, furniture legs or even an entire cocktail table made of gleaming acrylic can lift up a room.   Clear Benefits || In addition to having the look of glass without the worry of shattering, the benefits of acrylic include durability, easy care, and superior weather resistance, plus it comes in a variety of shapes and colors to make your room look unique. If your room is on the small side, an acrylic piece gives the illusion of taking up no space. And because of its see-through quality, anything you put on top of, say, a table, will draw attention to itself, making it look like it's floating. Acrylic is about 50% lighter than glass, but much stronger and more resistant to scratches. Its superior durability also makes it a fine choice for a porch or other outdoor space because sunlight won't harm its look or function. Also, in today's design world, you can find acrylic items in almost every shape and color. If you don't want all clear, there are pieces with clear tops and green legs or chairs tinted in blue, pink, purple, orange, smoky grey and more. Careful Cleaning Tips || Avoid cleaning acrylic with household cleaners because they often have harmful chemicals. Instead, wipe with a soft cotton cloth and some mild detergent. Avoid using man-made fabrics like polyester or rayon because their fibers can be abrasive. If you do find scratches, there are over-the-counter cleaning products you'll find online or at your local hardware store that you can use to make your items look as good as new. Cool Reflections of Style || As with any other design category or trend, use acrylic furniture and accents strategically. A room of all acrylic would likely look too unsettling in a lost in outer space way, plus you might trip over some pieces that aren't easy to see in certain light. Mixing a piece or two with items in other styles will yield the chicest look. For example, a wooden dining table surrounded by ghost chairs achieves an intriguing balance of cool and functional. Or, add a few touches of acrylic in a bedroom to lighten the mood.
Wood Maintenance These useful tips will help keep fine wood furniture looking good for years. Caring for Wood Furniture Polish wood furniture with the Peace of Mind polish at least four times a year to keep it moisturized and protected. Regular dusting with a soft cloth is recommended. Paper towels have a rough surface and can scratch wood surfaces. Surface scratches, burns and water marks are preventable. Using coasters, placemats, and table cloths will help protect wood finishes. A quality heat-resistant table pad is recommended. Apply protective felt pads to the feet of decorative objects and electronic equipment to prevent scratching and sticking. If a fifth center support leg is included with a new dresser, be sure that it is screwed in place to maintain structural integrity. Beds should be disassembled before moving. Lifting one side of the bed or dragging the bed to move it can break the rails, and/or the headboard and footboard. Understanding the Appearance of Wood Furniture Because wood is a natural product, color and grain variations, along with the appearance of natural characteristics is to be expected. Manufacturers often take great care to add "distressing" to a new piece of wood furniture. Common distressing techniques include filing down edges, adding nicks and holes to a surface, and rubbing paint finishes. Distressing lends a time- worn, aged look and great character to the piece. Often overlooked in the store, it's an intentional extra step taken to enhance the overall appearance. Color Change in Wood Exposure to natural light can cause wood surfaces to change color. Cherry will become noticeably darker; natural maple and birch will acquire a yellow patina. Some wood surfaces can fade in direct sunlight. If fading is a concern, covering the surface can help protect wood finishes. Tables and table leaves are an example of when color difference is most noticeable. If leaves are stored most of the year, and then ed for holiday gatherings, it can be expected that the color of the table and the leaves will be different, taking into consideration that the table has been exposed to more light than the leaves. Odors: The "New Smell" of Wood Most new furniture often has an odor. The odor is not harmful, and will dissipate in a short amount of time. Air out the room by opening doors and windows if possible to reduce the smell of the new furniture. Using dryer sheets, or coffee grinds in an open container, near the furniture can help neutralize any odors. Expansion and Contraction: Wood Furniture on the Move! Wood furniture constantly reacts to the humidity level in the environment. Increased humidity causes wood to expand; colder drier air causes wood to contract. In humid months, drawers might "stick" and open with resistance. During dry winter weather, wood contracts. Consequently, furniture can show gaps, especially where a table leaf fits into a table top, or around dresser drawers. Both of these issues are temporary. When moisture levels in the home stabilize, wood furniture will return to its regular appearance and performance. Leveling and Tightening Components As a house "settles", floors in the home can become uneven. This is mostly noticeable in hard surface flooring, like wood or tile. Armoires, TV cabinets and other wood furniture often have built-in leveling systems to help furniture stand securely. Look for leveling instructions that are included with the furniture, or call Jordan's Customer Service Department (1-866-8-JORDANS) for assistance. Leveling procedures booklet With use, chair legs can loosen. Periodic tightening of the hardware will help keep chairs level. Table Leaves Unless a dining table has a fifth center support leg, leaving table leaves in place for long periods of time can cause the table to sag in the middle. When not in use, table leaves should be wrapped in a soft cloth or in a specially designed storage bag and stored horizontally. Storing leaves face down and flat in a protected area, such as under a bed, is recommended.
Get care and maintenance tips for outdoor furniture from Jordan's stores in Massachusetts, New Hampshire and Rhode Island
Jordan's Furniture in Masachusetts, New Hampshire and Rhode Island offers tips on how to care for wood furniture, including leveling furniture and storing table leaves.
Find quick links to answer all of your customer service questions at Jordan's Furniture questions or call our Customer Service department directly.