I went to the store and was "fitted" by Bridget for a new mattress. After being shown my options that were comparable to what the computer told me I should buy, I chose a mattress. I have been on this mattress since I purchased it several months ago, and I still cannot get use to it. It is not comfortable at all. I emailed my salesman and he suggested I "knead" the mattress where I found the discomfort. Really?

still getting used to it . still waking up sore but guess im in the breaking in period.

All in all it was a very good experience

Excellent product, great value. Worth the investment

We bought this mattress several months ago, but due to Coronavirus, it arrived a month ago. Ever since then I have been sleeping awfully. In fact, I am lucky if I get any sleep. I am up tossing and turning all night. I can't get comfortable. I usually like a firm mattress but this is way too firm. I am both a side sleeper and a back sleeper. I wake up with a sore back that is awful.

Additionally, it does not regulate my temperature. I am so hot, it is crazy. I bring this up because other reviewer said they are now sleeping nice and cool. I wish this was true!

I will be calling Jordan's to switch this out.

excellent

I love my new mattress. It is comfortable, cooler and I get a good night sleep.

Love my new bed. Very comfortable and assembly took no more than 10 minutes. A great purchase overall.

Excellent mattress. I thought I was sleeping well on my last mattress. Now I sleep even better!

Jordans is a great store whenever dealing with them

My wife and I are both very satisfied with our new mattress. It is comfortable and has greatly improved our sleep.

The price is quite reasonable and I expect it to last us a long time.

So far this mattress has exceeded my expectations for comfort.

I am happy with my mattress and foundation - I expected that I would be or I wouldn't have bought them. But even though I've had good experiences with sales associates and delivery process from prior Jordans purchases, and the quality is always excellent (which is why I return), this purchase exceeded my high expectations. The sleep expert was efficient, friendly, knowledgeable, and helpful. The whole transaction - from Bridge It through payment, took well under an hour. Great job (as always)

My husband and I are very satisfied with this purchase. We are getting better sleep now.

Sales person was impersonal, rarely making eye contact, information given like reading from a script, always looking away. Not sure Bridget is for real or a gimmick. After the measurements, the sale person said we were the same. How could that be?

Firm but not stiff. My back feels so much better!

Please not this review is based on MY experience. Your mileage/results may (and probably will) be different. Medium mattress works for some people, but not me.

Went to Jordan's mainly b/c last mattress purchased turn out worthwhile.

Looking for Firm mattress b/c of auto accident and vertebra (cervical - neck) issues resulting from the accident.

Salesperson indicated the Fawndale line medium was actually firm. I wanted at least firm. When I checked the details prior to delivery I noticed the medium mattress was scheduled for delivery. I called the store where I made the purchase and heard statements like "well did you try the mattress" and "are you sure you said firm." "Just take delivery and try the mattress" "you have 60 days". I would have declined/re-scheduled.

5 physical trips later (to Natick), lost time, and a mattress I don't like. Nothing has changed. I have the business card with firm (mattress) written on the card! Now they want to charge ($$$) to swap something I didn't not state I wanted. Told me they are losing money (don't think so).

This shouldn't have happened. Jordan's happily took payment and are now making it difficult for me to correct their mistake. More time-off from work for me (already took a day).

I was planning more furniture purchases beyond the mattress since most other furniture in the house came of Jordan's. Maybe not now!!!!!!!!

Salesperson sold a med but mattress is very firm

Happy with the sale and time of delivery bed was a good price as well