Setting a Date and Time
Keep these things in mind when scheduling a Jordan's Furniture delivery or pickup.
Pickup service is available at our corporate distribution facility in East Taunton, MA, as well as limited pickup hours available at our stores in Nashua, NH, New Haven, CT, and Warwick, RI. See Nashua location page, New Haven location page, and Warwick location page for details.
ONCE YOUR PURCHASE IS READY, the next step is getting it home. It's your choice: getting furniture home can be done either by having the merchandise delivered directly or by arranging a time for pickup.
Arranging for Delivery
Jordan's Furniture delivers throughout Massachusetts, Rhode Island, Connecticut, Maine, New Hampshire, Vermont, Eastern New York, New York City, and Long Island. See Jordan's "Delivery Area" page for more details.
You can schedule your delivery online from the My Orders page, or you can call us at 1-866-8-JORDANS (1-866-856-7326), Option #1. Customer Service hours are Monday, 7:30 to 5:00 PM, Tuesday – Saturday 7:00AM – 5:00 PM, Closed on Sundays.
For delivery guidelines and policies, see Jordan's Furniture "Delivery and Pickup Policies."
PLEASE NOTE: To facilitate a safe and easy delivery, please read the "Delivery Preparation" page.
Merchandise purchased at our Colossal Clearance Center must be paid in full (cash, check, credit card) at the time of purchase. We also offer 6 or 12 month financing*. Restrictions apply. See store for details. Merchandise must either be picked up within three (3) days or delivered within ten (10) days from the date of purchase. Please see a sales associate for details.
Coordinating a Furniture Pickup
Jordan's Furniture will help arrange for pickup of merchandise at our corporate distribution facility in East Taunton, MA, or at our stores in Nashua, NH, New Haven, CT, and Warwick, RI. When you pick up your merchandise, we will ensure your safety is our priority. All employees will adhere to social distancing practices, and all safety and sanitary precautions.
You can schedule your pickup online from the My Orders page, or you can call us at 1-866-8-JORDANS (1-866-856-7326), Option #1. Customer Service hours are Monday, 8:30 a.m. to 5 p.m., Tuesday through Saturday, 7 a.m. to 5 p.m. Closed on Sundays.
Please call at least 72 hours prior to the desired pickup day. This will provide time to have the merchandise prepared for safe pickup at the distribution facility or at our CT, NH and RI store locations.
Customer Service hours are Monday, 8:30 a.m. to 5 p.m., Tuesday through Saturday, 7 a.m. to 5 p.m. Closed on Sundays.
For a complete explanation of the pickup process, as well as related guidelines and policies, please see Jordan's Furniture "Delivery and Pickup Policies."
