Jordan’s Furniture has decided to temporarily close all stores.
We will continue to monitor the ever-changing situation with the COVID-19 Pandemic and will keep you updated.
For now, stay home, stay safe, and stay healthy.
For questions about your order, please see below:
Q: I was notified that my order is in-stock. When can I get it delivered?A: If your order is complete and ready for delivery, check our website for delivery and pickup availability.
Q: I have not been notified that my order is in-stock. Does that mean that I will never receive it?A: No, you will receive your order. We will contact you with updates when we resume our operation.
Q: I receive deliveries from Amazon all the time. Why is Jordan’s suspending deliveries?A: Our delivery teams spend time in consumers’ homes. We pay close attention to guidance from health experts and want to protect you and our teams too.
Q: What do I do if I have a problem with my furniture?A: Although Jordan's Furniture has suspended operations, we will continue to do everything we can to assist you by Email. We appreciate your patience as the response time may be longer than normal due to limited staff.
Q: Is it possible that Jordan’s will close and never reopen?A: Our company has been around for 100 years. We are strong and we look forward to serving generations of consumers for many years to come.
Q: I ordered a gift card, swatch, or product which is being shipped to me. Will I still receive my purchase?A: Shipping services will not be available at this time. When we return to normal operation, we will fulfill these purchases in the order they were received, and you will receive tracking information when your order has been shipped.