Mattress Care Information

Depending on the type of bedding you select, there are a number of things you can do to protect your mattress.

Below are several care tips for each type of sleep surface.

Traditional Inner Spring

  • Ensure proper center support is used for queen, king and California king mattress sizes (this is also required for warranty protection).
  • Use a high-quality, washable mattress protector to to keep your mattress clean and stain-free. Using a mattress protector creates a barrier to dust mites. Mattress protectors and mattress pads are not the same thing.
  • For two-sided traditional innerspring mattresses only, rotating and flipping in accordance to the manufacturer’s warranty will minimize body impressions and prolong the mattress’ comfort life.
  • For single-sided traditional innerspring mattresses, rotate your mattress periodically, but DO NOT flip. An occasional rotation will equalize wear and extend the mattress’ comfort life. Jordan's Sleep Lab suggests rotating every two weeks for the first two months and four times a year thereafter.
  • Do not remove the legal label from your mattress. This is needed to identify your appropriate warranty coverage.

Memory Foam & Tempur-Pedic

  • Ensure proper center support is used for queen, king and California king mattress sizes (this is also required for warranty protection).
  • This foam is sensitive to temperature and humidity. It becomes firmer in lower temperatures and humidity levels. If your mattress has been delivered folded at temperatures below 40 degrees, you must allow time for it to adjust to the surrounding room temperature—forcing it open can cause damage.
  • Never wash memory foam or Tempur material.
  • Do not remove the legal label from your mattress. This is needed to identify your appropriate warranty coverage.
  • Use a high-quality, washable mattress protector to keep your mattress clean and stain-free. In addition, using a mattress protector creates a barrier to dust mites.

Latex Foam

  • Ensure proper center support is used for queen, king and California king mattress sizes (this is also required for warranty protection).
  • Use a high-quality, washable mattress protector to keep your mattress clean and stain-free. In addition, using a mattress protector creates a barrier to dust mites.
  • Do not remove the legal label from your mattress. This is needed to identify your appropriate warranty coverage.
  • Rotate the mattress periodically. Do not flip. Jordans suggests every 2 weeks. Some latex models incorporate a separate latex topper. If you have one of these models, rotate the topper periodically as well.

Waterbed

  • Ensure proper support for your waterbed. The additional weight of water requires extra-strong bed frame support. Consult a sleep technician for proper support recommendations.
  • Use a high-quality, washable mattress protector to keep your mattress clean and stain-free. In addition, using a mattress protector creates a barrier to dust mites.
  • The initial supply of water mattress conditioner lasts three to six months. After this time, more must be added. Follow the instructions on the bottle for timeline of use. Jordan’s Furniture has the waterbed conditioner available at any store location.
  • Always be very sure to replace the pull cap and seal of the valve after adding conditioner.
  • Small, visible puncture holes may be repaired with a patch kit. Seam leaks cannot be repaired, but they are covered by the manufacturer’s warranty for a limited time (refer to your warranty card for terms and conditions).

Airbed

  • If your airbed is delivered by Jordan’s Sleep Lab, our drivers will complete the set-up. If you decided to pick up your airbed, assembly is quite simple. Do remember, however, to remove the plugs from the hoses and insert the hoses into the pump.
  • Air mattresses do not get rotated. The hoses remain at the head of the sleep surface.
  • The air mattress cover can be professionally steam-cleaned, but not dry cleaned.
  • Should you require any assistance throughout the ownership of your air mattress, Comfortaire offers exceptional Customer Care services. Contact Comfortaire at 1-800-759-0594, Monday through Friday, 9 a.m. to 5 p.m.