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To serve our customers more effectively, our delivery office personnel maintain close contact with our drivers throughout the day.
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Our drivers will remove and dispose of your old mattress and/or foundation when purchasing the same.
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Our drivers will set up and assemble all merchandise being delivered.
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For the convenience of our customers, our drivers may call up to 45 minutes prior to arriving for the delivery if requested.
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Most of our drivers have years of experience delivering furniture. They are experienced in making difficult deliveries and look for various options in making successful deliveries. Our delivery completion rate is 99.5%.
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We will make every reasonable effort to contact our customers one or two days prior to the delivery with an estimated delivery time frame.
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Our furniture and accessories are carefully packed and wrapped during the transport to the delivery destination.
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We offer our customers a courtesy pre-measure service prior to delivery.
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