Below is a list of some important things we would like you to review prior
to the delivery of merchandise to your home or office:
Prepare Your Home
Please have a clear path to the room where the furniture is being delivered.
Please have the area cleared of any furniture or obstacles where the furniture is being set up.
Please ensure snow, ice or any other obstacles are removed prior to delivery. Our drivers will
not be able to deliver if a pathway is icy or not shoveled.
Our drivers cannot remove their boots due to safety regulations and OSHA guidelines.
In inclement weather, our drivers may lay down furniture pads, or if preferred, our customers are also welcome to lay down a covering on carpeting or floors for the delivery people to walk on.
Elevators (Reserving and Measuring)
If an elevator is required to make delivery, be sure the elevator is reserved during the time frame given.
Ensure the elevator is big enough to handle merchandise.
Time Restrictions for Complexes
Most apartment complexes, retirement facilities, schools and office buildings prohibit
deliveries during certain hours. Customers need to communicate this information to us prior
to scheduling delivery.
