Customer Service

IT'S ALL ABOUT YOU at Jordan's Furniture. Our team is on hand in order to help answer any question or concern you might have. Whether you're looking for furniture care information, warranty facts, delivery or pickup scheduling, ordering status, or something else, the links below will take you to pages that contain what you need or want to know.

If you don't see what you're looking for, contact Customer Service for individual service.

Also, don't forget to share your opinion of Jordan's Furniture. Click on the Give Us Feedback link to make comments or suggestions.

  • Delivery/Pickup Options and Scheduling —Whether you decide to pick up your product or have Jordan's Furniture deliver it, we're committed exceeding your expectations.
  • Retail and Delivery Policies —In the essence of fairness, Jordan's Furniture has instituted policies pertaining to merchandise purchase, delivery, pickup, return, and more. Jordan's Furniture pledges to act ethically, in accordance with these policies.
  • Furniture Care —Furniture from Jordan's is meant to last for many years. That lifetime can be extended with proper maintenance and care.
  • Furniture Warranty —Jordan's Furniture not only honors manufacturer warranties, but we also help you understand exactly what's covered. Moreover, for additional cost, we offer Extended Protection Programs.
  • Replacement Parts —Whether you're looking for a new, shiny handle for your desk, new hardware for your favorite dresser, or something else, Jordan's Furniture will help you find what you need for any furniture purchased at Jordan's Furniture.
  • Financing Options —Fine furniture is within reach with Jordan's special financing options. PowerCharge plans, made possible in conjunction with Capital One®, N.A., help make furnishing a home that much easier.